Shakou Restaurants

Shakou is a solid sushi restaurant with plenty of seating. Perfect for large parties. The service is a bit slow, but not unbearably long. I love the Dragon Fire and Black Widow sushi rolls. The bottom side of the rice of the Dragon Fire is pan fried to crunchy crisp. The Black Widow has a large piece of scallop on top. Both rolls were very unique and tasty! I would definitely order this roll again.

Sitting outside on a nice summer evening is the best part of this restaurant. The music and vibe were perfect… staff were very friendly, but I went for several long periods of time before they checked in on me after receiving my food and when I made payment. I had to flag bus help down to collect my payment because my server didn’t come back. It was not super busy at the time either. Food was good, had the teriyaki chicken which was flavorful but not overwhelming. I would prefer larger pieces over the very small in my dish. Overall, decent experience, but some improvements in service could really help.

The staff was welcoming and attentive, from the wait staff to the hosts to the busers. There have a variety of seating (tables, high seats/tables, and booths), ambient upbeat music, and an overall chill, contemporary decor and atmosphere. I ordered the Tempura Udon. It had flavorful broth, fresh ingredients, and the tempura was cooked to perfection. Also ordered the veggie fried rice and that was tasty as well. My cousins were with me and the dishes they ordered were delicious as well. Pictured is the complimentary slice of chocolate birthday cake served to us by our waitress, and the sweet and fruity blackberry mojito that I ordered from the bar. Highly recommend this restaurant and we will be back.

Had been to the Arlington heights location and had great service and an overall great experience so thought I would try the Park Ridge location. Upon arrival waitress was nice and appetizers came out in a timely manner. Was there for my dads birthday dinner and he had never been so wasn’t sure what to order or how much came with it. He ordered the Golden lobster and is a big guy so when asked if he wanted one or two orders he decided two and the waitress did proceed to tell us it was a large portion but he figured he could eat it. When the food arrived the portions were HUGE and we knew immediately we ordered too much food so we kindly asked if we could send one back as I have at other restaurants because obviously mistakes happen. She proceeded to speak with her manager and came back and told us unfortunately no we couldn’t and would have to pay for both…keep in mind it was $26 EACH so it would’ve been $52 total which is absurd for sushi. I understand lobster isn’t cheap but I’ve never encountered this at any other restaurant. Usually they will take the food back and just dump it. The $ didn’t bother me tho it was the attitude I received from the waitress and watching her talk about the issue to her manager several times where I could see her and it seemed as if she was gossiping. Very unprofessional in my opinion..what happened to the customer is always right? In my opinion the restaurant didn’t wanna lose $ so they didn’t care to assist me in any way. Definitely will not be returning to this location again. Very disappointed with the lack of empathy and disrespect from the waitress. I believe her name was Elle.

Not sure where to start as every aspect of our evening was exceptional. Our server Volha was attentive, personable, and knowledgeable especially with Gluten Free. The food was outstanding! The sushi rolls were huge and delicious! The manager was super friendly as well. The restaurant atmosphere was upbeat and trendy and very clean. We can’t wait to come back!

Food was good, not as great as Blu Fin. Gave it one star for service and atmosphere only because they sat us at the very last booth where the speakers were. The music was so loud, I couldn't hear my sister and we had to almost shout to hear what the other was saying. Not a place I would return to again. Definitively better sushi places in town.